Last Updated: 31 August 2026
At OutriderCo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By using outriderco.store, you agree to the practices described in this Privacy Policy.
We may collect personal information that you provide when you:
Create an account
Place an order
Contact us
Subscribe to our newsletter
Request customer support
Complete forms on our website
This information may include:
Full name
Email address
Telephone number
Billing and delivery address
Order and transaction information
Information you provide when communicating with us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
We may use your personal information to:
Process and fulfil your orders
Arrange delivery of your purchases
Process payments
Communicate with you about your orders
Provide customer support
Improve our website, products, and services
Send promotional communications where you have consented to receive them
Detect and prevent fraud, abuse, or unauthorised activity
Comply with applicable legal and regulatory requirements
We will only use your personal information for purposes that are reasonably related to our business activities and in accordance with applicable privacy laws.
Payments made through our website may be processed by third-party payment service providers.
OutriderCo does not ordinarily store complete payment card details on its own systems. Payment information is handled by the applicable payment provider in accordance with its own security and privacy practices.
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
Remember your preferences
Keep items in your shopping cart
Understand how visitors use our website
Improve website performance
Measure advertising and marketing performance
You can configure your browser to refuse or delete cookies. However, doing so may affect certain features of the website.
We do not sell or rent your personal information.
We may share information with trusted third-party service providers where reasonably necessary to operate our business, including:
Payment processors
Courier and delivery providers
Website hosting providers
E-commerce and technology providers
Marketing and analytics providers
Professional advisers where necessary
These service providers may only receive information necessary to perform the services they provide to us.
We may also disclose personal information where required by law, legal proceedings, court orders, or governmental authorities.
If you subscribe to receive marketing communications from us, we may send you information about products, promotions, special offers, and other OutriderCo updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permissible
Object to certain uses of your personal information
Withdraw consent where processing is based on consent
Request information about how your personal information is being used
To exercise these rights, please contact us using the details provided below.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
Our website is not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
OutriderCo aims to handle personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.
We will take reasonable steps to ensure that personal information is processed lawfully, fairly, and transparently.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
OutriderCo
Western Cape, South Africa
Email: outriderco@outlook.com
Telephone: +27 64 748 5929
We aim to respond to privacy-related enquiries within a reasonable period.
OutriderCo
Quiet luxury, made for pets.